Refund policy

At PrintFrenzy, we are committed to delivering stylish and high-quality T-shirts for men and women. Your satisfaction is at the heart of everything we do, and we want you to be happy with your purchase. If for any reason you're not completely satisfied, our return and refund policy is here to help.

Returns

• Return Window: You can return your item within 30 days from the date you received your order. We want you to be confident in your purchase, so if something isn’t right, we're here to make it right.
• Condition of Items: To be eligible for a return, the item must be unused, unwashed, and in new condition with all original tags still attached. We cannot accept returns for items that have been worn or altered.
• Return Process: To start a return, simply email us at Serve@nacotclothing.com
   with your order details. Our team will guide you through the return process and provide you with the necessary instructions to send your item back to us.

Refunds

• After receiving and inspecting the returned item, we will notify you about the status of your refund. If your return is approved, we will issue a full refund to your original payment method.
• Please note: Shipping costs are non-refundable, unless the return is due to an error on our part, such as receiving a defective or incorrect item.

Exchanges

• We currently do not offer direct exchanges. If you need a different size or color, simply return the item and place a new order.

Defective or Incorrect Items

• We aim to provide you with the best products, but if you receive a defective or incorrect item, contact us immediately at 
• Serve@nacotclothing.com
• . We will resolve the issue by offering you either a replacement or full refund at no additional cost to you.

Non-Returnable Items

• Unfortunately, we cannot accept returns on personalized or custom-made T-shirts unless they are defective. Please double-check all details before completing your order.